Terms and Conditions

Pebble Stone LLC Terms and Conditions 2024 until updated

Dear Valued Customer,
Please read and confirm acceptance of the following terms & conditions of your payment and use of Pebble Stone LLC services. Once retainer is paid then T&C are in effect.

Thank you in advance.

Pebble Stone LLC Management
________________________________________________________________________________

Mediation Clause :
In the event of a dispute between Pebble Stone LLC and Client from or relating to this agreement or the services provided, the parties agree to engage in mediation to resolve the dispute. The mediation shall be conducted by a mediator chosen by Pebble Stone LLC, and the location of the mediation shall be determined by Pebble Stone LLC. The costs of mediation shall be borne by you the Client and not Pebble Stone LLC. Pebble Stone LLC will attend at least 4 hours of mediation as a good-faith attempt to resolve any issue you may have. This mediation clause does not preclude either party from seeking legal remedies if mediation does not resolve the dispute.

How to pay the retainer & down payment :
Retainer can be paid in any form : Credit card, Check, CashApp, Venmo, Zelle or Cash w/out any penalties or “Admin Fees” but if payment is paid via credit card, the 3% processing fee will NOT be refunded as that service has been used and paid to the credit card company.

The Deposit is NOT refundable for any reason once charged. Pebble Stone LLC reserves the right at their discretion to refund or convert any portion into a “Credit against further services ” but this should not be expected if a cancellation request is within 45 days of event (deposit is void )

How to pay balance : all final payments must be paid the day of completion of the installation w/out prior approval w/ Pebble Stone LLC Management
CASH (Recommended) day of completion of the installation. If paying by cash, it must be presented to John Delahoz in person and not one of the workers.
Check payment – must be paid 30 days prior to event mail to : Pebble Stone LLC: 902 Pin Oak Pl, Canton, GA 30115 to be applied to your invoice once recv’d.

Pebble Stone LLC 2024 until updated

Charge backs on ANY Credit Card transaction :
● If any charges at any time are disputed and “charged back” causing Pebble Stone LLC to not be paid this is to serve notice that Pebble Stone LLC Attorney will seek a lawsuit. You will be liable for all unpaid charges and all Attorney fees.
● STRIPE – (credit card company) informs us that there is a pending dispute, We will dispute the charge back & contact our attorney. This will serve as notice that Pebble Stone LLC will add on @ 3% daily + all attorney fees for any monies being held in CC dispute. This could take up to 6 months to resolve & then a lawsuit will be filed.

Property Damage or Coating Bonding Issues Policy :
Pebble Stone LLC takes the matter of potential and accidental damage to the property or improper installation of our coatings seriously. If a Client finds an issue due to accidental damage to property or issues with our coatings not sticking properly or discolloration within 48 hours of utilizing our services, they are required to notify Pebble Stone LLC immediately via email please notify Pebble Stone LLC
in writing (john@pebblestonepros.com) within 24 hours of the service’s completion and text message or phone call so that Pebble Stone LLC can decide how to remedy the situation.

Pebble Stone LLC 2024 until updated

Misc & Force Majeure :
❖ Force Majeure, Epidemic or Pandemic or Act of God to include Weather related beyond control
Definition = Force Majeure is a common clause in contracts that essentially frees both parties from liability or obligation when an extraordinary event or
Circumstance beyond the control of the parties, such as a war, strike, riot, crime, epidemic or an event described by the legal term act of God, prevents
one or both parties from fulfilling their obligations under the contract.
❖ Company is not responsible for delays caused by weather before – during – or after job: This should be considered at the time of hiring us or paying for the down payments to get into our schedule.
❖ We reserve the right to refuse service to anyone and return the deposit -or- cancel any job at any time as we see necessary due to infractions of our Terms &

Conditions or violations
➢ If we arrive on a job that was quoted from information given from the Client (measurements, pictures, issues with concrete that were not disclosed, etc) and the job is larger or requires more work than specified, we then would require additional fees to cover these costs and if the Client refuses to pay for additional services, then we reserve the right to refuse work and will refund the amount paid for down payment minus costs for materials, time spent to prepare for the job and loss of days of work that could have been scheduled instead.

————————————————————————————————————————
These are the terms and conditions / Thank you for your business / Pebble Stone LLC Services Management